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The Impact of Big Data on Call Centers and Business Process Outsourcing www.empireonecontactcenter.comban site

The impact of data on call centers can’t be overemphasized; it helps leaders make informed decisions that would increase customer satisfaction. Without data, it becomes hard to learn from mistakes, improve services, and increase the business’ bottom line. Let’s take a look at the impact of big data on call centers and business process outsourcing.
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category tech posted by genbusinessempire 1 year ago 0 comments edit flag/unflag delete delete and ban this url

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