Bigpond is most popular website used by Australia Telstra internet user. Where spam going mail is a major concern, same this problem happen with BigPond users as well. Telstra users use your complaint on regular bases that their email is going in spam box of receiver email. As it impacts in private and business both sector whose who use BigPond email. In this scenario we recommend you direct contact Bigpond Customer Care for help or you can check your email on domain credit website. Avoid misuse of Bigpond account using sending promotional email, junk mail or fake link. Also try to keep your account register in fake website or sharing username password to other people. If issue still persist than send request to DKIM (Domain Key Identification Mail) to prevent email from spoof or going to spam. For help you can visit Telstra store as well or raise query to get in touch with support agent.