In this episode of Discover Dialogues, Jayalakshmi Nagarajan, COO at Aakit Technologies, shares how her team drives ERP transformation in complex industries through a people-first approach and Design Thinking. With over 25 years of experience, Jaya explains how Aakit modernizes core systems by involving users early, prototyping fast, and aligning ERP outcomes with real business goals—making implementations more agile, intuitive, and impactful.