Carriers of a large volume of data and information, telecommunications companies must be attentive to the management of digital documents. Efficient digital document management is essential for telecommunications operators. Especially in relation to the dynamism that work requires, with increasingly faster responses and maximum data security, companies must be aware of this. This is because telecommunications operators work with a large volume of information and documents, including sensitive user data , so the company must comply with the LGPD. Therefore, properly managing all documentation is a fundamental part of compliance work, since the lack of assertive and efficient digital document management can bring serious problems to operators and clients. Technology as an ally for efficient management Document management is a factor for the company to find an agile response to customers, and also to coordinate all service work and problem resolution. However, the costs generated by this entire process are high when it is not carried out efficiently and safely. The amount of data, digital documents and information involved in daily telecom operations is enormous and therefore the main objective of managers is to plan ways to make the process more productive and less costly. However, one cannot talk about investments in document digitization without coming across a fundamental element: enterprise solutions development. After all, she is the one who will support the entire process. Currently there are several options that help and are important allies in the digital document management process. Take a look at some of them: Electronic Document Management (EDM) Software – Enables complete automation of file storage; electronic invoice management software (VIM); software for automating payments and receipts; smart document scanning; backup media archiving; cloud data storage. How does digital document management make a difference? In a world where efficiency, speed, cost reduction and competitiveness are key factors for the success of a company, digital document management works on all these fronts. To achieve this, relying on custom business software development makes the difference in achieving satisfactory results in faster processes, with greater efficiency and information security, as well as more centralized and easily accessible data. Expert professional support is essential A document digitization process for telecommunications operators is a complete and complex job that requires care. Therefore, companies in the telecommunications industry must be very careful when starting a document scanning project. This process must have the support of a specialized company, which has the necessary know-how and has appropriate enterprise solutions development and qualified professionals for the electronic management of information with maximum efficiency and control